How Many Customers Am I Losing? Calculator
See how much money slow or missed replies on WhatsApp and calls cost your business every month.
Every enquiry you miss at night, on Sunday or during rush hour is a customer who may buy from someone else. This calculator turns your numbers into a clear monthly and yearly figure.
It uses four simple inputs:
- how many enquiries you get each day;
- how many go unanswered or get a late reply;
- how many enquiries usually turn into buyers;
- your average order or bill value.
It's an estimate, not a promise. Use honest numbers, and you will see what replying in seconds, 24×7, is worth to you.
Questions & answers
How is the loss calculated?
Enquiries per day × 30 days × the share you miss × your conversion rate × your average order value. It shows the sales those missed enquiries would normally bring in.
What counts as a "missed" enquiry?
Any enquiry that gets no reply, or a reply after the customer has already moved on. That is usually after a few hours, or after closing time.
How can I stop losing these customers?
Reply instantly, 24×7. A WhatsApp AI assistant answers common questions, shares prices and books appointments, and alerts you about serious buyers.
Learn more
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