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Aimerger · Policies

Refund, Return & Cancellation Policy

Returns, refunds and cancellations for the Aimerger Shop and for our services. Goodies with the Aimerger logo come with a 7-day return.

Last updated: 22 October 2026

Aimerger Shop

7-day returns on Aimerger-logo goodies

Every item that carries the Aimerger logo can be returned within 7 days of delivery. This includes T-shirts, hoodies, mugs, bottles, stickers, laptop skins, caps and tote bags.

To be accepted, the item must be:

  • unused, unwashed and undamaged;
  • in its original packaging, with tags attached.

Stickers and skins must not have been peeled or applied. Mugs and bottles must not have been used.

Other items

For items without the Aimerger logo, the return period is shown on the product page and in your order confirmation. If it says "No returns", the item can only be returned if it arrives damaged or defective, or if we sent the wrong item (see below).

Damaged, defective or wrong item

These are always covered, free of cost:

  1. Message us on WhatsApp within 48 hours of delivery, with your order code and clear photos. An unboxing video helps.
  2. Choose a free replacement or a full refund. The refund includes the shipping fee.
  3. In most cases, you don't need to send the item back. If we do need it, we arrange the pickup at our cost.

How to return

  1. Message us on WhatsApp at +91 87969 25824 or email aimergerindia@gmail.com within the return period. Include your order code (for example AM-1A2B3C), the item and the reason.
  2. We arrange a pickup, or tell you where to send the parcel.
  3. We check the item within 2 working days of receiving it.
  4. You choose a refund or an exchange (for example, a different size, if in stock).

Change of mind or wrong size: the original shipping fee isn't refunded, and a reverse-pickup fee may be deducted. We always tell you the exact amount before we book the pickup. Faulty, damaged or wrong items are free.

Cancelling a shop order

  • You can cancel free of charge until your order is sent for printing. This usually happens within 24 hours of payment. Message us with your order code.
  • Once an order is printed or shipped, it can't be cancelled, but the return rules above still apply.
  • We may cancel an order if an item is unavailable, the PIN code can't be served or there was a pricing error. If you have already paid, you get a full refund.

Services (AI automation, chatbots, websites, design, video)

  • Before we start work: if you cancel, the advance is refunded in full.
  • After work has started: we refund the part of the fee for work not yet done. We deduct the work already delivered, or the milestones completed, and any third-party costs already paid for you (such as domains, API or AI credits, paid templates or ad spend).
  • Delivered and approved milestones cannot be refunded.
  • Monthly plans: cancel any time before the next billing date. The service then stops at the end of the month you have paid for. We don't refund a partly used month, unless the service was unavailable because of us; then we refund those days pro-rata.
  • If we can't deliver what we agreed in the proposal, you get a refund for the part not delivered.

Free tools

Our free tools cost nothing, so there are no payments to refund.

How refunds are paid

  • Once we approve a refund, we start it within 2 working days.
  • It is paid back to your original payment method: UPI, card, net banking or bank transfer.
  • It usually reaches your account within 5–7 working days, depending on your bank.
  • If the payment gateway failed but your money was debited, the amount is usually reversed automatically within 5–7 working days.

Need help?

We reply to every request within 48 hours.